Thank you very much. I look forward to trying everything out this weekend. I appreciate your courteous and effective customer support. I could only hope other companies could model their support after yours. I am normally in a very nasty mood after even the simplest of encounters with most companies. Thank you Natalie and thank you SoundTaxi!
– Rick Ward
Thank you very much. I was really worried! :) I appreciate your prompt response and solution. I am glad your support team was so easy to deal with. I also would like to say how great a Sound Taxi is, and that I've been very satisfied with it's results and your customer service!
Wow!!! Your customer service is not only prompt, but exceptional. Thank you very much. SoundTaxi Pro+VideoRip is an excellent program. It was worth every penny spent. I'm quite interested in researching what other programs are available from your company. The product quality and customer service is unlike any other I've come across from software manufacturers.
– Nelson Ramirez
Thank you so much! I'm really sorry to bother you so many times... You are very good to me and as I love your products I will be your loyal customer forever. Thanks again,
– Edgar Diz
I recently purchases sound taxi pro. I wanted to let you all know what an excellent product you have there! I have been burned before with other software but soundtaxi does everything advertised. thank you for such an excellent product!
– Justin Simoni
I just wanted to share that I have been using SoundTaxi for several years now and love, love, love it. Now, with the new video version, it is even better. I love being able to move my purchased music and video to a different computer, if I wish to watch on the road. It is a very easy program to use and customer support is great.
– Jacqui Tolin 7/22/2008 5:17 PM
Thank you very much. Your response was quick and solved my problem. I am now able to use the software again. I will continue to recommend this program to my friends in the future as I have done in the past. I will be sure to let them know that the customer service is also excellent. Thanks again,
– Philip Tyson firstname.lastname@example.org Sun 3/1/2009 5:08 PM
It worked and it is up and running. Your software is really terrific. When I was looking for a “fix” I goggled “Sound Taxi” and found a site where people had posted their experience. The first two posts were not positive. I went back and posted my experience which was wonderful. I love the software, but MORE importantly, so far every time I have had problems, you have helped me. That is terrific customer support. Considering I paid $15 for this software eight months ago and I have received 2 service e-mails both time fixing my problems, it is probably the best value for my dollar I have spent on anything for my computer….not to mention the fact that I can use my music on my i-pod, or my windows based player….terrific. I simply could not imagine a better experience. Thank you again,
– Tue 3/3/2009 7:54 PM Chuck Sackler, Esq BioForce UNA